We accept returns and exchanges of products bought in the webshop, within 14 days after the delivery provided that items are returned to us in original unused condition. Once we received the product we will make the refund or exchange the product (if the product you wish to exchange it for is still in stock).
If you would lke to return your product, please follow the steps below:
1. Register your return: Send an email to firstname.lastname@example.org with your order number, a description of the product(s) you want to return and the reason for your return (voluntarily). In case of an exchange of products, please specify clearly which product you want to exchange.
2. Prepare your package: Fill out the Sam Berghuis Vormgeving return form. Place the form, along with the product(s) you would like to return back in the original packaging, including the filling materials (such as styrofoam) and seal it securely with tape. The product(s) have to be returned in the original condition, so please take care of preparing the shipment.
3. Send it bak: Select a carrier of choice and ship to the address below. We recomment you to choose a shipping option with tracking number (track and trace). Shipping costs for returning items are borne by the customer.
Sam Berghuis Vormgeving / RETURN
1161 BV Zwanenburg
Nederland / The Netherlands
After receiving and reviewing your return you will receive a new product or refund as soon as possible.
For questions please ontact us at email@example.com
Here you can download the return form.